Patience Nehanda- Enterprise Transformation Architect, NMBZ- Patience is an experienced Enterprise Transformation Architect with over 20 years in the financial services sector. With a proven track record in Digital Transformation, AI Transformation, Strategy Realization, and Fintech Innovation, Patience’s role entails overseeing transformation initiatives, particularly for the financial services subsidiary NMB Bank and the tech services arm, XPlug Technology Services. Patience is passionate about business agility and process optimization, helping organizations leverage technology, AI, and automation to drive growth and scale operations. She has played a pivotal role in shaping strategy realization and digital transformation strategies, enabling businesses to modernize operations and stay ahead of market trends. She holds a Master of Business Administration in Strategic Management, a Bachelor of Commerce in Business Management, a Diploma in Banking from the Institute of Bankers Zimbabwe. Additionally, Patience holds an Executive Certificate in Strategic Public Relations and Business Promotion and is a Certified SAFe Agilist and Certified Scrum Master.